ALL INFORMATION

List of announcements


1/15 2022

About the resumption of the reception of Do minwari

現在ニセコグランドホテルへの道民割の割り当て予算が 追加されたためどうみん割の受付を再開してあります。 HPにてどうみん割の専用プランをご予約いただくか お電話にてご予約下さいませ


notice
1/1 2022

Information on Do minwari from January 4, Reiwa (Tuesday)

Reiwa stays from Tuesday, January 4 to Thursday, March 10, 2014, and when using at check-out on Friday, March 11, the following points will be added when using Do minwari. The result of completion of vaccination or PCR test, etc. is negative. * More than 14 days have passed since the second vaccination. * The expiration date of the notification that the result of PCR test etc. is negative is within 3 days from the date of collection of the sample for PCR test, antigen quantitative test, etc. Antigen qualitative test was conducted within 1 day from the date of sample collection. * The notification of the test result must include "Examiner's name Inspection result Inspection method 1st place name Sample collection date Inspection manager name Expiration date". Upon check-in, you will be required to present a certificate of vaccination or a notification of the results of the test. (It is also possible to present the captured image or copy.) It is possible to use the Omin discount of aomori citizens. The above information is provided as of January 1, Reiwa 4.


notice
12/19 2021

About the extension of the Do min discount subsidy business

December 19, 2021, 12:00 p.m. extended sales Start This is a travel discount system to quickly recover travel demand that has fallen due to the impact of the new coronavirus infection. In addition, we will distribute "Hokkai Doo Support Coupon" that can be used during the travel period to users of Do minwari. In addition to the stay from Monday, December 6, 2021 to Tuesday, December 28, 2022, the usage period will be extended by adding accommodation from January 4( Tue) to 3/10 (Thu), 2022. * Please note that the terms and conditions of use of this plan will be changed when using after January 4, 2022 (Tuesday). * Sales will be terminated as soon as the upper limit of the support money is reached. Until december 28, 2021 ~ ・ Up to 5 consecutive nights per reservation ・ The total number of nights used per month by the same hotel and the same user is up to 5 nights [Payment method] Payment of "Do minpari" plan supported by Hokkaido ・ Available: Cash, credit card, electronic payment, QR code payment ・ Unavailable: various gift cards, coupons, gift certificates, Subsidy system for accommodation charges by the country, Hokkaido, and local governments [Subject of support] ・ Those residing in Hokkaido [Reservation at the time] ・ Please make a reservation by phone or on your website. ・ If there is a person who is not eligible for even one person in the same room, all members will not be eligible for support. [At check-in] ・ Please fill in a consent form and a support coupon receipt. ・Please bring official documents that can confirm the address of all members to confirm that you are living in Hokkaido. We will check at the hotel front desk at check-in and record it in the hotel accommodation register as proof of application. Please understand it beforehand. * Official certificate refers to driver's license, health insurance card, passport, My Number card, and other documents that can confirm that you are a cohabitant. *Children under the age of 15 (up to junior high school students) accompanied by a guardian are not required to present the property. From January 4 to March 10, 2022 ~ [Support target] ・ Hokkaido residents and Aomori residents ・ Those who have been vaccinated (more than 14 days have passed since the second vaccination), or those who have been vaccinated (more than 14 days have passed since the second vaccination), or those who have been negative for the test results by sample collection after 3 days before the confirmation date (in the case of antigen qualitative test, the day before or on the day) [Reservation at the time] ・ Please make a reservation by phone or on your company's website. ・At check-in, please agree to confirm the test results by collecting samples with a vaccination certificate (more than 14 days have passed since the second vaccination) or 3 days before the confirmation date (or on the day before or on the day of antigen qualitative testing). ・ If there is a person who does not meet the conditions of use for the same room person, only those who are not eligible for the discount system. ・Even if you have been vaccinated or the test results are negative, please do not neglect basic infection countermeasures. ・ Please avoid the risk of infection and live two weeks before the start date of your trip. ・ This product is supported by the assistance of the road. Cannot be used in conjunction with GO TO Travel Business. [At check-in] ・ Please fill in a consent form and a support coupon receipt. ・ We will confirm the following documents. [...]


notice
11/17 2021

Information on extending the period of use of "New Travel Style" and lifting of the restrictions on cohabitants

The "New Travel Style" was resumed on October 15, and the area setting was canceled from November 1, but based on the subsequent infection situation, sales status survey, user questionnaire, etc., it was announced that the> extension of the < period from Hokkaido and the < restrictions on the use of cohabitants >. The reservation and sales period is from noon on Sunday, November 14, and accommodation products for the following period are sold. Check-in on Monday, November 15 to Sunday, December 5 Check-out (until Saturday, December 4). 【Relaxation of usage restrictions】The restriction on the use of cohabitants is lifted. ◆Important Matters◆ ・ By lifting the restrictions on the use of cohabitants, all residents of Hokkaido can use "new travel style" accommodation products regardless of individual or group. ・ Length of stay up to 2 consecutive nights per reservation. Please note that "New Travel Style" will not be applied after the third consecutive night. ・ At the time of booking, please tell us that you are a resident of Hokkaido as before. (When making a reservation on the hotel's website, please be sure to include the address of your residence in Hokkaido.) ・ At the time of use, it is necessary to submit something that proves that you are a resident of Hokkaido as before. (Health insurance card, driver's license, etc.) ・ Fill out a questionnaire for users. The reservation method will be accepted by phone reservation or on the reservation website from the hotel's own website. In the case of telephone reservation TEL NO 0136-58-2121 Reception hours 9:00 to 21:00 (before and after) Please search by the hotel's own website URL http://www.niseko-grand.com, and respond from the reservation posted on the upper right. For other sales and handling of "new travel styles" by travel agencies, please contact each travel agency directly. In accordance with the strict adherer items described in the above questions to customers in "New Travel Style", we will use the support money to discount the reservation amount for customers who have contacted and confirmed in advance and filled each. (Please check the price list below) ・ Carry out "silence and silent bathing" with minimal conversation when eating or bathing ・ Wear a mask ・ Do not have loud conversations in the hall ・ Use the new coronavirus contact infection application COCOA, or register the Hokkaido Corona notification system (only those who can use it as a smartphone owner) ・ Follow the instructions of the facility related to infectious disease control Questionnaire survey ・ Answers to the "New Travel Style" questionnaire Other ・ Full cooperation in the active epidemiological survey conducted by the public health center ・ If you find that you are a rich contact person during your trip, immediately report to the Hokkaido Bureau of Economy, Trade and Tourism (tel: 011-206-6896) and follow the instructions of the public health center ・ If a new coronavirus infection is confirmed after the trip, Report to the Hokkaido Bureau of Economy, Trade and Tourism (tel: 011-206-6896) immediately ・ Submit a written consent to the effect that the above items are strictly observed.  Reservation fee Per person (tax included) 3,000 yen to 3,999 yen ⇒ 1,500 yen discount 4,000 yen to 4,999 yen ⇒ 2,000 yen discount 5,000 yen to 5,999 yen ⇒ 2,500 yen discount 6,000 yen 0 yen to 9,999 yen ⇒ 3,000 yen discount 10,000 yen to 14,999 yen ⇒ 5,000 yen discount 15,000 yen to 19,999 yen ⇒ 7,500 yen discount 20,000 yen or more ⇒ 12, 000 yen discount ※ All hotel staff are working on the prevention and prevention of new corona infection, and we are looking forward to reservations and reservations for accommodation in this "new travel style" business.


notice
11/11 2021

From Tuesday, November 16 to Wednesday, November 17 for hotel maintenance work, information on business days of accommodation and day-trip hot springs

From Tuesday, November 16 to Wednesday, November 17, we will inform you at each business day for hotel maintenance work. Closed completely after customer check-out on Tuesday, November 16. Both accommodation and day-trip hot springs are not available. Guests staying on Wednesday, November 17 will be available for check-in after 2pm as usual. The day-trip hot spring is available from 5:00 p.m. to 9:00 p.m. Last admission is until 10:00 p.m. We apologize for any inconvenience this may cause you, including customers who are patronized and those who are planning to use it for the first time, but thank you for your cooperation and understanding.


notice
10/30 2021

Reservations for the entire Hokkaido "New Travel Style" will be accepted from October 30 (noon).

The area setting of "New Travel Style" in Hokkaido will be canceled, and for stays from check-in on Monday, November 1 to check-out on Monday, November 15, reservations will be accepted within the period from noon on Saturday, October 30 to Sunday, November 14 for stays throughout Hokkaido, for individuals or cohabitants. The reservation method will be accepted by phone reservation or on the reservation website from the hotel's own website. In the case of telephone reservation TEL NO 0136-58-2121 Reception hours 9:00 to 21:00 (before and after) Please search by the hotel's own website URL http://www.niseko-grand.com, and respond from the reservation posted on the upper right. For other sales and handling of "new travel styles" by travel agencies, please contact each travel agency directly. The above in "New Travel Style", only in the area of residence, only cohabitants, and customers who have contacted the customer in advance according to the strict compliance matters described in the questions to the customer of this reservation, and each satisfied customer will be discounted from the reservation amount using the support money. (Please check the price list below) ・ Carry out "silence and silent bathing" with minimal conversation when eating or bathing ・ Wear a mask ・ Do not have loud conversations in the hall ・ Use the new coronavirus contact infection application COCOA, or register the Hokkaido Corona notification system (only those who can use it as a smartphone owner) ・ Follow the instructions of the facility related to infectious disease control Questionnaire survey ・ Answers to the "New Travel Style" questionnaire Other ・ Full cooperation in the active epidemiological survey conducted by the public health center ・ If you find that you are a rich contact person during your trip, immediately report to the Hokkaido Bureau of Economy, Trade and Tourism (tel: 011-206-6896) and follow the instructions of the public health center ・ If a new coronavirus infection is confirmed after the trip, Report to the Hokkaido Bureau of Economy, Trade and Tourism (tel: 011-206-6896) immediately ・ Submit a written consent to the effect that the above items are strictly observed.  Reservation fee Per person (tax included) 3,000 yen to 3,999 yen ⇒ 1,500 yen discount 4,000 yen to 4,999 yen ⇒ 2,000 yen discount 5,000 yen to 5,999 yen ⇒ 2,500 yen discount 6,000 yen 0 yen to 9,999 yen ⇒ 3,000 yen discount 10,000 yen to 14,999 yen ⇒ 5,000 yen discount 15,000 yen to 19,999 yen ⇒ 7,500 yen discount 20,000 yen or more ⇒ 12, 000 yen discount ※ All hotel staff are working on the prevention and prevention of new corona infection, and we are looking forward to reservations and reservations for accommodation in this "new travel style" business.


notice
10/27 2021

October 8 (Fri)Day Trip Hot Spring Business Hours Change Notice

Day-trip hot spring Business hours change Information We will change the business hours of day-trip hot springs due to guest use, other cleaning, etc. on Friday, October 8. We apologize for any inconvenience this may cause and thank you for your cooperation and understanding. * From 11:30 to 14:30 on Friday, October 8, leave the bathhouse by 15:30 (Garden-style mixed bathing large open-air bath can be used from around 14:30)


notice
10/27 2021

October 5 (Tue) October 6 (Wed) Day Hot Spring Business Hours Change Notice

Day-trip hot spring Business hours change Information We will change the business hours of day-trip hot springs on both days due to guest use and other cleaning from October 5 (Tuesday) to October 6 (Wednesday). We apologize for any inconvenience this may cause and thank you for your cooperation and understanding. In addition, since the time of each day is different, please use it after confirming. * Reception from 11:30 to 14:00 on Tuesday, October 5 Leave the bathhouse by 15:00 (You can also take a bath until the same time) ※ October 6 (Wed) 11:30-15:00 Reception entry By 16:00 (Garden-style mixed bathing large open-air bath is available from around 14:30)


notice
10/27 2021

Information for those who are considering visiting from Haneda, Narita, Kansai, Itami, Fukuoka, and other airports

There is a guide to everyone who comes from Hokkaido, and among them, we will conduct free PCR tests and antigen quantitation tests at major airports until August 31, etc., by prior reservation, and there are matters related to infection monitoring, so we will inform you on this topic. For details, please respond with the URL address to those who are considering the following hokkaido visit, and check the cabinet secretariat "pre-boarding monitoring inspection" page. Please refer to the Hokkaido website "To everyone who is considering visiting". ↓ https://www.pref.hokkaido.lg.jp/ss/ssa/R03summer_taisaku.html


notice
10/27 2021

July 28 (Wed) Mixed bathing large open-air bath Bathing time change information

July 28 (Wed) Hot spring usage time is mixed bathing large open-air bath only, due to the change of hot spring cleaning time on the day, bathing time from 4 p.m. will be changed. Other men's and women's indoor bath and women-only open-air bath are open from 11:30 as usual. We apologize for any inconvenience this may cause and thank you for your cooperation.


notice
7/20 2021

From Monday, June 21, dinner restaurants will be changed to last order from 17:30 to 20:00.

The Niseko area has also been excluded from the niseko area for areas subject to the national declaration of a state of emergency and the Prevention of Spread From Hokkaido, so the dinner restaurant business hours will be changed to normal hours. Business hours 17:30-20:00 Last order. Although we will return to normal business hours, we still need to strengthen the prevention of new corona infection, so we will strive to strengthen preventive measures for hotel employees and preventive measures for accepting customers at hotels. We also appreciate your cooperation in preventing the spread of new corona infection.


notice
7/20 2021

Notice of change of dinner time and dinnertime from June 1 (Tuesday) to June 20 (Sunday)

The declaration of a state of emergency has been extended and it has been decided to continue requesting restaurants and other restaurants to shorten business hours, and the hotel will change the closing time of dinner business from June 1 (Tuesday) to June 20 (Sunday) to 20:00. In addition, the last time to order alcoholic beverages at dinner will be until 18:50 and the offer will be closed by 19:00. We appreciate your cooperation so that you can finish eating and drinking by 20:00 when the store closes. From Monday, June 21, it is open from 17:30 to 21:00. We are scheduled until 20:00 the final order time for drinks including alcoholic beverages, but there is a possibility of change again due to the spread of the new coronavirus infection in the future. We apologize for any inconvenience this may cost you, but we appreciate your cooperation.


notice
5/17 2021

About the stop of "New Travel Style"

Regarding the suspension of the "new style of travel", on May 15, Reiwa 2013, the Hokkaido Bureau of Economy and Economy requested a self-restraint in the entire way due to the spread of the new coronavirus infection on all roads, so we officially received a notice of suspension. We apologize for any inconvenience this may cause to customers who have already made a reservation and are planning to make a reservation in the future, but thank you for your cooperation and understanding. Above, we will inform you of the following information from the Tourism Promotion Division of the Hokkaido Bureau of Economy. 1 Entire area covered by suspension 2 Suspension period (period not eligible for discount) (1) New reservations From 0:00 on Sunday, May 16, Reiwa 3rd to 24:00 on Monday, May 31, Reiwa 2) Existing reservations (made by 24:00 on Saturday, May 15, Reiwa) Reiwa From 0:00 to May 31 Reiwa, 2033 (Mon) 3:00 3 Cancellation fees   Reiwa from 16:00 on Saturday, May 15, 2013, the cancellation of the user due to the above will be free of charge. 4 Road Tourism Bureau website post-mailing http://www.pref.hokkaido.1g.jp/kz/kkd/atarashiitabinostyle.htm 5 Contact Do minwari office (business hours: weekdays 10:00-17:00 Closed on weekends and holidays) Tel: 011-208-7002


notice
4/17 2021

Information on day-trip hot spring business from 2:00 p.m. on Wednesday, April 28

It will be open for day-trip hot springs from 2:00 p.m. on Wednesday, April 28. Last admission is as usual, until 9:00 p.m. Leave until 10:00 p.m. Until Tuesday, April 27, it will be open only on Saturdays and Sundays. In addition, from Thursday, April 29 the next day, it will be open normally during Golden Week. We apologize for any inconvenience this may cause and thank you for your cooperation.


notice
4/5 2021

2020-21 Ski Free Shuttle Bus

We uploaded the ski resort free shuttle bus timetable from 2020 to 2021. Click here for the timetable from March 8, 2021 to May 5, 2021 (PDF)


notice
3/28 2021

From Monday, March 29 to Wednesday, April 28, accommodation is open only on Saturdays and on Saturdays and Sundays for day-trip hot springs. Notice of temporary closure of weekday maintenance

From Monday, March 29 to Wednesday, April 28, we will be temporarily closed on weekdays due to hotel maintenance work and other activities. The hotel is open only every Saturday. The day-trip hot spring is open only on Saturdays and Sundays. At present, check-in and out times when staying at the hotel and day-trip hot spring hours can be used as usual business hours. We apologize for any inconvenience this may cause during the closing period, but thank you for your understanding and cooperation.


notice
2/4 2021

After playing at Niseko Grand Hotel, shop at Mitsui Outlet Park!

~ Hokkaido Kizuna Project ~ Mitsui Outlet Park Sapporo Kitahiroshima Shopping and Meal Ticket Present Campaign ■ Eligible For guests who have made a reservation from the Niseko Grand Hotel official website From here for reservations made on the Niseko Grand Hotel official website ※ Reservations made from travel agencies or travel sites, etc. and reservations by phone are not eligible. ■ Period Check-out from February 1, 2021 to March 31, 2021 ※ Please note that it may end early as soon as the planned number is reached even within the period. ■ Campaign present Shopping and meal ticket available at "Mitsui Outlet Park Sapporo Kitahiroshima" 1,000 yen voucher gift! ・ The voucher will be exchanged for 2 tickets for 500 yen for shopping and meal tickets at the infomour counter × Mitsui Outlet Park Sapporo Kitahiroshima. ・ You can use one for every 5,000 yen purchased. "Mitsui Outlet Park Sapporo Kitahiroshima" 3-7-6 Omagari Saiwaicho, Kitahiroshima City, Hokkaido See details ※Vouchers will be handed out at the front desk upon arrival at Niseko Grand Hotel. * Adults and elementary school students will receive one voucher per stay. (Excluding preschoolers)


notice
11/11 2020

Hotel maintenance temporary closure from Sunday, November 15 to Thursday, November 19

The hotel will be temporarily closed due to hotel maintenance from Sunday, November 15 to Thursday, November 19. The stay is available until saturday, November 14. Please note that the museum will be closed from Friday, November 20. Day-trip bathing is available until Saturday, November 14. Bathing after the museum is closed will be available from Friday, November 20. On Friday, November 20, the garden-style mixed bathing large open-air bath can be used from 11:30 a.m., just like the men's and women's indoor baths and women-only open-air baths. We apologize for any inconvenience this may cause during the closing period, but thank you for your understanding and cooperation.


notice
10/28 2020

About shuttle bus for the 2020 21 ski season

The first snow is sprinkled in Annupuri, and the footsteps of winter seem to be heard. By the way, there is also the influence of corona this year, annupuri international ski resort is scheduled to open on November 28 Gran Hirafu is scheduled to open on December 5, but there is also a convenience of the times about our shuttle bus, please wait until the time schedule announcement from Chitose Airport And the resort liner is recommended from December 1 from Chitose Airport.


notice
9/18 2020

From Saturday, September 19 to Tuesday, September 22 If there are many customers of day-trip hot springs, admission restrictions will be announced.

Due to the four consecutive holidays from Saturday, September 19 to Tuesday, September 22, it is expected that there will be many tourists to the Niseko area such as driving customers, so if there are many customers using day-trip hot springs, we may temporarily restrict admission and wait for it due to the spread of new Corona Willýs infection, so please understand in advance. Since the business hours during the period will not be changed, the garden-style mixed bathing large open-air bath bathing time on Monday, September 21 will be roughly after 14:30. Men's and women's indoor baths and women-only open-air baths can be bathed from 11:30. For the other 3 days, you can also take a bath in the garden-style large open-air bath from 11:30. On each day, we look forward to seeing you visit our day-trip hot spring, including support against the new coronavirus and safe driving.


notice
9/4 2020

September 9 (Wed) Day Hot Spring Business Hours Last admission time until 3:00 p.m.

September 9 (Wed) Day-trip hot spring is open from 11:30 a.m. to 3:00 p.m., 4:00 p.m., and hotel exit time.


notice
9/1 2020

September 3 (Thu)Day-trip hot spring opening hours from 3:00 p.m.

September 3 (Thu) Day trip hot spring will be open from 3:00 p.m. for group private bathing use. The last entry will be until 9:00 p.m. as usual, and the final exit will be made at 10:00 p.m.


notice
8/7 2020

About goto travel campaigns

【Discounts are also available on the official website and telephone reservations】 We will start discounting the travel fee for check-in accommodations from Wednesday, July 22. Since regional coupons are scheduled to be handled after September, we will start discounting only for stays. ■Customers who have already booked for accommodation from July 22 to August 31 will be refunded by applying by mail after travel (reservations must be made by July 26). Reference Go To Travel Business Retrofit Procedures For reservations made at our hotel, "Go To Travel" can be used by registering with "STAYNAVI". * Reservations on the official website require the customer's own discount application processing on "STAYNAVI".  Please refer to the following usage guide. How to use the guide (What do travelers need?) ■ If you book your stay after July 27, you can pay 35% of the price (up to 14,000 yen) on site by earning a coupon on the dedicated website "STAYNAVI" before traveling. ■ If you book a stay after September, you can pay 35% of the price (up to 14,000 yen) to the site by earning a coupon on the dedicated website "STAYNAVI" before you travel. In addition, "Regional Common Coupon" will be awarded for 15% of the price. * The contents of the campaign may be changed due to future announcements. * Products with Do minwari can not be used in conjunction with goto campaigns. GO TO Travel Tourism Agency Announcement


notice
7/11 2020

Notice of end of additional reservations

We would like to inform you that we have received many reservations thanks to you for the Do minwari Additional Reservations, which started from 3:00 p.m. on Friday, July 1 yesterday. Thank you very much to everyone who called us.


notice