ALL INFORMATION

List of announcements


11/10 2022

Closing (maintenance closed)

Thank you for your continued support. November 14 (Mon) ~ November 16 (Wed) Regular maintenance will be closed for 3 days. During maintenance closures, it is not possible to use the day-trip hot spring or accommodation. We apologize for the inconvenience, but please pay in advance.


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11/10 2022

About Onsen

Thank you for your continued support. Unfortunately, sodium hot springs cannot be used due to mechanical trouble. Repairs will proceed from now on, but currently only iron ore springs are used. We apologize for the inconvenience caused by the fact that the temperature of the mixed bathing open-air bath has not risen completely, but please understand in advance. In addition, repairs will be carried out during the maintenance closure and will be open normally from November 17th.


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10/1 2022

October 6 (Thu) About the opening hours of day trip bathing

Please note in advance that due to the accommodation group charter on October 6 (Thursday), the bathing time will be changed to the following. Business hours 11: 30 ~ 15: 00 (last reception 14: 00)


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9/10 2022

9/12 (Mon) Notice of change of opening hours of day-trip hot springs

9/12 (Mon) We will change the opening hours of day trip bathing as follows. 11:30~16:00 (Last reception 15:00)


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9/6 2022

September 7 (Wed) Notice of change of opening hours of day-trip hot spring

9/7 (Wed) We will change the opening hours of day trip bathing as follows. 11:30~17:00 (Last admission 16:00)


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8/24 2022

September 1 (Thu) Notice of change of bathing (open) hours

September 1 (Thu) Notice of change of bathing use (business) time Along with the use of the hot spring on the evening of the day, for hotel guests and day trippers, we will temporarily stop entering the hot spring between 15: 15 ~ 18: 00, and after 18: 00 We will make it business as usual. (In addition, guests who enter by 15:15 can take a bath after understanding that they will leave from the hot spring dressing room (together with the hot spring bath) by 16:15.) Information on bathing (business) hours. (1) Admission until 11:30~15:15 and exit by 16:15. (It is the same for guests staying at the hotel and customers returning home.) (2) Please enter until 18:00~21:00 and leave the hotel by 22:00. (Guests can take a bath from 22:00 until the next morning as usual.) We apologize for any inconvenience this may cause to guests who are staying overnight, taking a day trip, or using the hot springs, but we appreciate your understanding and cooperation.


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8/9 2022

August 9 (Tue) Due to the restoration of hot water supply work, the day-trip hot spring business has been changed to normal time.

Due to the restoration of hot water supply work on August 9 (Tuesday), the day-trip hot spring business has been changed to normal hours. Today, the hot water supply system work was successfully completed, and it became possible to send all the showers of the male and female hot springs and the hot water supply of Karan. We are grateful for the cooperation of customers who have been using it since usual, and to customers who have woken up from far away and used it, for using it during business hours. We also apologize for any inconvenience caused to customers who gave up due to lack of time. We will strengthen the maintenance system to prevent such long-term failures from occurring. Once again, we look forward to seeing you in the future.


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8/6 2022

For three days from August 7 (Sun) ~ 9 (Tue), notice of change of opening hours of day-trip hot springs

For three days from August 7 (Sun) to 9 (Tue), day-trip hot spring Information on changing business hours This time, we are carrying out repair work due to the malfunction of the pump that sends the boiling water of the hot water boiler in the hotel to the hotel. Guest room hot water supply and other facilities have also been restored, but showers in the hot spring baths and hot water currants can still be used in about half of the installed areas. Therefore, we will continue to change the opening hours of day-trip hot springs. (1) One-day hot spring reception start time 11:30 (2) Last time of day-trip hot spring reception 17:30 (3) Departure time of day-trip hot spring 18:30 At the above time. We will change the time of use of the day-trip hot spring until future repair and restoration. As soon as the restoration work is completed, we will inform you again on this website. For regular customers, we apologize for any inconvenience caused by the fact that the number of currants and showers that can be used will be about halved, and the change in business hours, but we appreciate your understanding and cooperation.


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8/3 2022

August 4 (Thu) ~ 6 (Sat) 3 days, day-trip hot spring Business hours change information

For three days from August 4 (Thu) ~ 6 (Sat), day-trip hot spring Notice of change of business hours Due to the malfunction of the pump that sends boiling water of the hot water boiler in the hotel to the hotel, adjustment work has been carried out from 4 days ago, and the shower in the hot spring bath and the place where hot water curran can be used are about half of the installed number of places. Therefore, we will change the opening hours of the day-trip hot spring to the following time. (1) One-day hot spring reception start time 11:30 (2) Last time of day-trip hot spring reception 17:30 (3) Departure time of day-trip hot spring 18:30 At the above time. We will change the time of use of the day-trip hot spring until future repair and restoration. As soon as the restoration work is completed, we will inform you again on this website. For regular customers, we apologize for any inconvenience caused by the fact that the number of currants and showers that can be used will be about halved, and the change in business hours, but we appreciate your understanding and cooperation.


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8/1 2022

August 2 (Tue) ~ 3 (Wed) Two days, one-day hot spring business, information on holidays

For two days from August 2 (Tue) ~ August 3 (Wed), we will inform you of one-day hot spring business and holidays. This time, due to the malfunction of the pump that sends the boiling water of the hot water boiler in the hotel to the hotel, the hot water supply to the hot spring bathhouse and other places does not flow abundantly, so although it is a hurry, we have closed the day-trip hot spring business from July 30 (Saturday). Depending on the status of repairs, we will extend for two days at this time and close the day-trip hot spring business until August 3 (Wednesday). As soon as the future repair status and the business start date of restoration are confirmed, we will inform you again on this website. We apologize for any inconvenience this may cause to our casual customers, but we appreciate your understanding and cooperation.


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7/29 2022

July 30 (Sat) ~ August 1 (Mon) Three days, one-day hot spring business, information on holidays

For three days from July 30 (Sat) ~ August 1 (Mon), day-trip hot spring business and information on holidays. This time, due to the malfunction of the pump that sends the boiling water of the hot water boiler in the hotel to the hotel, the hot water supply to the hot spring bathhouse and other places does not flow abundantly, so although it is a hurry, we will take a day trip hot spring business for three days. There is a possibility that the rest day may be further extended depending on the repair situation, so we will inform you again as soon as we can confirm. We apologize for any inconvenience this may cause to our casual customers, but we appreciate your understanding and cooperation.


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7/13 2022

About the opening hours of day trip bathing on 7/14 (Thursday)

7/14 (Thu) We will change the opening hours of day trip bathing as follows. 11:30~16:00 (Last reception 15:00)


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5/21 2022

Notice of extension of the "Domin-war" target period until June 30 of this year

Notice of Extension of the "Domin-wari" Eligibility Period to Stay on June 30 This Year The Hokkaido Tourism Bureau of the Ministry of Economic Affairs has informed us that the target period for the "Domin-wari" will be extended from the end of May to the night of June 30 this year. After the extension, the reservation and sales start date and time will be from 12:00 noon on Saturday, May 21. We look forward to your direct reservation by phone. In addition, some of the Domin-wari products on the website are also sold, so thank you for your cooperation.


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5/17 2022

About the opening hours of day trip bathing on 5/17~5/18

We will change the opening hours of the two-day day trip bathing from 5/17 (Tue) ~ 5/18 (Wed) as follows. 11:30~17:00 (Last admission 16:00)


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4/27 2022

Notice of do minwari resumption (added on April 27)

Information on the resumption of the Domin-wari Discount. (Additional information on April 27) 〇Implementation schedule: Extended from check-in on March 22, Reiwa to June 1, Reiwa (Wednesday) check-out stay. However, Reiwa please note that both accommodation and day trips are not eligible for the "Domin-Discount" from April 29, 2004 (Fri) to Reiwa May 8, 2004 (Sun). 〇Target audience: Hokkaido, Aomori, Iwate, Miyagi, Akita, Yamagata residents can also be used. (Fukushima Prefecture residents can use it from May 9.) Pre-order sales will start from noon on April 27. 〇Purpose of accommodation: Accommodation as sightseeing and travel. * This service is not applicable when used for business purposes. 〇Terms of use: ※ Registration of "silent eating" and "silent bathing" that minimize conversation when eating or bathing, Hokkaido corona notification system, etc. (1) If it is used by a person other than a Hokkaido resident, it is necessary to receive three doses of the vaccine or prove a negative test. (The number of days that have elapsed after vaccination is irrelevant) (2) For Hokkaido residents, 14 days or more have passed since the second vaccination for vaccination. (3) PCR tests must not have expired. PCR testing is conducted within three days from the date of sample collection, and antigen qualitative testing is conducted within one day from the date of sample collection. (4) The notification of the test result must include "(1) Name of the examinee, (2) Test result, (3) Test method, (4) Name of the laboratory, (5) Sample collection date, (6) Name of the test manager, and (7) Expiration date". * Children under 12 years old are not required for (1) ~ (4) above * Presentation of a driver's license or insurance card at the time of check-in, identification card that shows that you are a Domin, vaccination or a certificate that the result of the PCR test is negative. * We will ask you to submit a "consent form" for infection control. * In order to ensure that everyone traveling can travel safely while avoiding the risk of infection, the hotel posts "New Travel Etiquette" as a "new travel etiquette". Each and every one of you will try to prevent sensation and enjoy a safe and secure trip. * Proof of address on the day for all customers (driver's license, insurance card, student ID, etc.) is required. If you forget it, the discount will not be applied. 〇Discount details The discount amount is in stages for the case where the accommodation amount is 3,000 yen or more, and the discount is discounted according to each rate. Discount amount: Up to 5,000 yen discount per person per night. Up to 5 consecutive nights, (Use at the same facility is limited to 5 nights.) 1 night per person 3000~ 3999 yen Discount amount / 1000 yen 4000 ~ 4999 yen Discount amount / 2000 yen 5000 ~ 5999 yen Discount amount / 2500 yen 6000 ~ 7999 yen Discount amount / 3000 yen 8000 ~ 9999 yen Discount amount / 4000 yen 10000 yen or more Discount amount / 5000 yen 〇 Contents of "Hokkaidō Support Coupon". "Hokkaidō Support Coupon" is a coupon that can be used at target facilities in Hokkaido. We will give you "Hokkaidō Support Coupon" for 2,000 yen per person. (Applicable to customers who have paid an accommodation fee of 3,000 yen or more.) (Note: It does not apply to accommodation charges.) The coupon can be used from the check-in date to the check-out date. It can also be used for the hotel's restaurants, kiosks, etc. for use in the hotel. 〇How to apply: You can apply directly by the hotel, the official reservation site, some travel agencies, tourism associations, and other accommodation operators. 〇 Reservations for our hotel are 【Telephone reservations】0136-58-2121 〇 Reservations that are eligible and have already made reservations are not eligible, so if you want to receive a discount on "Dominwari", please contact the above hotel by phone. * There are compliance matters for the use of "Domin-wari". Please be sure to check before making a reservation※ 【Infectious disease countermeasures】 ・Implementation of "silent eating and silent bathing" with minimal conversation when eating and bathing ・Wearing a mask ・ Not having a loud conversation in the hall ・ Using the new coronavirus contact infection application COCOA or registering the Hokkaido corona notification system (only for those who can use it with smartphone owners, etc.) ・ Follow the instructions of the facility side related to infectious disease countermeasures "Dominwari" If you do not comply with the Museum's requests regarding initiatives and measures against infectious diseases, you will not be eligible for this support. 【Others】 ・Full cooperation with active epidemiological investigations conducted by public health centers ・If you are found to be a close contact during your trip, immediately report it to the Tourism Bureau of the Hokkaido Ministry of Economic Affairs (Tel: 011-206-6896) and follow the instructions of the public health center ・ If you are confirmed to have a new coronavirus infection after traveling, Immediately report to the Tourism Bureau of the Hokkaido Economic Department (Tel: 011-206-6896) ・ Submit a consent form and submission to the effect that you will comply with the above


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3/29 2022

Hotel and day-trip bathing business from April 4 (Mon) to 4/27 (Wed)

From Monday, April 4 to Wednesday, April 27, we will be temporarily closed on weekdays due to hotel maintenance work and other activities. The hotel is open only every Saturday. Day-trip hot springs are open every day, but opening hours change. Day trip bathing: 11:30 to 20:00 (last entry until 19:00) Check-in and out hours when staying at the hotel and opening hours of the day-trip hot spring every Saturday can be used as usual business hours. We apologize for any inconvenience this may cause during the closing period, but thank you for your understanding and cooperation.


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3/21 2022

Notice of do minwari resumption (added on 3/31)

Information on the resumption of the Domin-wari Discount. (Additional information on March 31) 〇Dates: Accommodation from check-in on March 22, Reiwa 4 to check-out on Friday, April 29, Reiwa 4. 〇Target audience: Hokkaido, (from April 1) Iwate Prefecture residents, Miyagi Prefecture residents, Akita Prefecture residents, Yamagata residents can also be used. 〇Purpose of accommodation: Accommodation as sightseeing and travel. * This service is not applicable when used for business purposes. 〇Terms of use: ※ Registration of "silent eating" and "silent bathing" that minimize conversation when eating or bathing, Hokkaido corona notification system, etc. (1) If it is used by a person other than a Hokkaido resident, it is necessary to receive three doses of the vaccine or prove a negative test. (The number of days that have elapsed after vaccination is irrelevant) (2) For Hokkaido residents, 14 days or more have passed since the second vaccination for vaccination. (3) PCR tests must not have expired. PCR testing is conducted within three days from the date of sample collection, and antigen qualitative testing is conducted within one day from the date of sample collection. (4) The notification of the test result must include "(1) Name of the examinee, (2) Test result, (3) Test method, (4) Name of the laboratory, (5) Sample collection date, (6) Name of the test manager, and (7) Expiration date". * Children under 12 years old are not required for (1) ~ (4) above * Presentation of a driver's license or insurance card at the time of check-in, identification card that shows that you are a Domin, vaccination or a certificate that the result of the PCR test is negative. * We will ask you to submit a "consent form" for infection control. * In order to ensure that everyone traveling can travel safely while avoiding the risk of infection, the hotel posts "New Travel Etiquette" as a "new travel etiquette". Each and every one of you will try to prevent sensation and enjoy a safe and secure trip. * Proof of address on the day for all customers (driver's license, insurance card, student ID, etc.) is required. If you forget it, the discount will not be applied. 〇Discount details The discount amount is in stages for the case where the accommodation amount is 3,000 yen or more, and the discount is discounted according to each rate. Discount amount: Up to 5,000 yen discount per person per night. Up to 5 consecutive nights, (Use at the same facility is limited to 5 nights.) 1 night per person 3000~ 3999 yen Discount amount / 1000 yen 4000 ~ 4999 yen Discount amount / 2000 yen 5000 ~ 5999 yen Discount amount / 2500 yen 6000 ~ 7999 yen Discount amount / 3000 yen 8000 ~ 9999 yen Discount amount / 4000 yen 10000 yen or more Discount amount / 5000 yen 〇 Contents of "Hokkaidō Support Coupon". "Hokkaidō Support Coupon" is a coupon that can be used at target facilities in Hokkaido. We will give you "Hokkaidō Support Coupon" for 2,000 yen per person. (Applicable to customers who have paid an accommodation fee of 3,000 yen or more.) (Note: It does not apply to accommodation charges.) The coupon can be used from the check-in date to the check-out date. It can also be used for the hotel's restaurants, kiosks, etc. for use in the hotel. 〇How to apply: You can apply directly by the hotel, the official reservation site, some travel agencies, tourism associations, and other accommodation operators. 〇 Reservations for our hotel are 【Telephone reservations】0136-58-2121 〇 Reservations that are eligible and have already made reservations are not eligible, so if you want to receive a discount on "Dominwari", please contact the above hotel by phone. * There are compliance matters for the use of "Domin-wari". Please be sure to check before making a reservation※ 【Infectious disease countermeasures】 ・Implementation of "silent eating and silent bathing" with minimal conversation when eating and bathing ・Wearing a mask ・ Not having a loud conversation in the hall ・ Using the new coronavirus contact infection application COCOA or registering the Hokkaido corona notification system (only for those who can use it with smartphone owners, etc.) ・ Follow the instructions of the facility side related to infectious disease countermeasures "Dominwari" If you do not comply with the Museum's requests regarding initiatives and measures against infectious diseases, you will not be eligible for this support. 【Others】 ・Full cooperation with active epidemiological investigations conducted by public health centers ・If you are found to be a close contact during your trip, immediately report it to the Tourism Bureau of the Hokkaido Ministry of Economic Affairs (Tel: 011-206-6896) and follow the instructions of the public health center ・ If you are confirmed to have a new coronavirus infection after traveling, Immediately report to the Tourism Bureau of the Hokkaido Economic Department (Tel: 011-206-6896) ・ Submit a consent form and submission to the effect that you will comply with the above


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3/21 2022

Information on changing the ski resort free shuttle bus operation time due to the change of ski resort lift business hours

Due to changes in ski resort lift hours from Monday, March 21 to Sunday, April 3, and from Monday, April 4 to Thursday, May 5, the ski resort free shuttle bus operation time change, please check the timetable when you click the free shuttle bus screen on the winter top screen of the hotel's official website.


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2/28 2022

Free shuttle bus from 3/1 to 3/20

Ski shuttle bus reservation required. To make a reservation in advance, please call 0136-58-2121 at least 120 minutes prior to the day or contact the hotel front desk directly. Advance reservation service 3 flights ※ From hotel 10:45→ Annupuri 10:50→ Gran Hirafu 11:10 >< From Grand Hirafu 11:20→ Annupuri 11:40→ Moiwa 11:45 → Hotel arrival 11:50. Flight 4 ※From hotel 13:30→ Annupuri 13:35→ 13:40. Flight 5 *From hotel 15:00→ Annupuri 15:05→ Gran Hirafu 15:30>< from Grand Hirafu at 15:45→ from The Hotel at 4:15 p.m. Flight 6 ※From hotel 16:25→ Annupuri 16:30→ Moiwa 16:35→ 16:40. Flight 7 *From hotel departure 17:00→ Gran Hirafu 17:20>< from Gran Hirafu 17:35→ 18:00 → From The Hotel 18:05. Flight 8 *From hotel 18:45→ Gran Hirafu 19:10>< from Grand Hirafu at 7:20 p.m. → 7:45 p.m. →.


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2/24 2022

2 days from 2/24 (Thursday) to 25 (Friday), day trip bathing time is changed at 15:00

Reiwa From Thursday, February 24, 2044 to Friday, February 25, the day-trip hot spring opening time is 15:00 last admission. We apologize for any inconvenience this may cause to all customers who use the Institute, but thank you for your understanding and cooperation.


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2/11 2022

Ski shuttle bus 4 round-trip flights, advance reservation system information

Ski shuttle bus 4 round-trip flights and advance reservations are required. To make a reservation in advance, please call 0136-58-2121 or contact the hotel front desk directly at least 90 minutes in advance. Advance reservation service 3 flights ※ From hotel 12:45→ Annupuri 12:50→ Gran Hirafu 13:10>< From Grand Hirafu 13:20→ Annupuri 13:40→ Moiwa 13:45→ Hotel arrival 13:50. Flight 4 ※From hotel 14:00→ Annupuri 14:05→ 14:10. Flight 6 ※ From Hotel 16:25→ Annupuri 16:35→ Moiwa 16:35→ Hotel Arrival 16:40 8 ※ From Hotel 18:45→ Grand Hirafu 19:10>< From Grand Hirafu 19:20→ Annupuri 19:45→ Hotel Arrival 19:50


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1/22 2022

Information on do minwari stop

With the spread of the new coronavirus infection, Hokkaido has requested the government to apply "Priority Measures such as Spread Prevention" in Hokkaido, and Do minwari has been suspended with the following contents. 1 Suspended Area Entire Hokkaido 2 Stop start date and time Reiwa January 21, 2014 (Friday) 17:00 ※New reservations made by Aomori residents have been suspended from 0:00 on Saturday, January 15, Reiwa. 3. Existing reservations One week after the date of decision on the country's "Priority Measures to Prevent Spread" *We will inform you again about the specific date and time as soon as the details of the information from Hokkaido are decided.


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1/15 2022

About the resumption of the reception of Do minwari

We are currently resuming the acceptance of Dominwari because the allocation budget for the Domin discount to niseko grand hotel has been added. Please make a reservation by phone to make a reservation for a dedicated plan of Do minwari on the website.


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1/1 2022

Information on Do minwari from January 4, Reiwa (Tuesday)

Reiwa stays from Tuesday, January 4 to Thursday, March 10, 2014, and when using at check-out on Friday, March 11, the following points will be added when using Do minwari. The result of completion of vaccination or PCR test, etc. is negative. * More than 14 days have passed since the second vaccination. * The expiration date of the notification that the result of PCR test etc. is negative is within 3 days from the date of collection of the sample for PCR test, antigen quantitative test, etc. Antigen qualitative test was conducted within 1 day from the date of sample collection. * The notification of the test result must include "Examiner's name Inspection result Inspection method 1st place name Sample collection date Inspection manager name Expiration date". Upon check-in, you will be required to present a certificate of vaccination or a notification of the results of the test. (It is also possible to present the captured image or copy.) It is possible to use the Omin discount of aomori citizens. The above information is provided as of January 1, Reiwa 4.


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