ALL INFORMATION

List of announcements


7/20 2021

From Monday, June 21, dinner restaurants will be changed to last order from 17:30 to 20:00.

The Niseko area has also been excluded from the niseko area for areas subject to the national declaration of a state of emergency and the Prevention of Spread From Hokkaido, so the dinner restaurant business hours will be changed to normal hours. Business hours 17:30-20:00 Last order. Although we will return to normal business hours, we still need to strengthen the prevention of new corona infection, so we will strive to strengthen preventive measures for hotel employees and preventive measures for accepting customers at hotels. We also appreciate your cooperation in preventing the spread of new corona infection.


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7/20 2021

Notice of change of dinner time and dinnertime from June 1 (Tuesday) to June 20 (Sunday)

The declaration of a state of emergency has been extended and it has been decided to continue requesting restaurants and other restaurants to shorten business hours, and the hotel will change the closing time of dinner business from June 1 (Tuesday) to June 20 (Sunday) to 20:00. In addition, the last time to order alcoholic beverages at dinner will be until 18:50 and the offer will be closed by 19:00. We appreciate your cooperation so that you can finish eating and drinking by 20:00 when the store closes. From Monday, June 21, it is open from 17:30 to 21:00. We are scheduled until 20:00 the final order time for drinks including alcoholic beverages, but there is a possibility of change again due to the spread of the new coronavirus infection in the future. We apologize for any inconvenience this may cost you, but we appreciate your cooperation.


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5/17 2021

About the stop of "New Travel Style"

Regarding the suspension of the "new style of travel", on May 15, Reiwa 2013, the Hokkaido Bureau of Economy and Economy requested a self-restraint in the entire way due to the spread of the new coronavirus infection on all roads, so we officially received a notice of suspension. We apologize for any inconvenience this may cause to customers who have already made a reservation and are planning to make a reservation in the future, but thank you for your cooperation and understanding. Above, we will inform you of the following information from the Tourism Promotion Division of the Hokkaido Bureau of Economy. 1 Entire area covered by suspension 2 Suspension period (period not eligible for discount) (1) New reservations From 0:00 on Sunday, May 16, Reiwa 3rd to 24:00 on Monday, May 31, Reiwa 2) Existing reservations (made by 24:00 on Saturday, May 15, Reiwa) Reiwa From 0:00 to May 31 Reiwa, 2033 (Mon) 3:00 3 Cancellation fees   Reiwa from 16:00 on Saturday, May 15, 2013, the cancellation of the user due to the above will be free of charge. 4 Road Tourism Bureau website post-mailing http://www.pref.hokkaido.1g.jp/kz/kkd/atarashiitabinostyle.htm 5 Contact Do minwari office (business hours: weekdays 10:00-17:00 Closed on weekends and holidays) Tel: 011-208-7002


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4/17 2021

Information on day-trip hot spring business from 2:00 p.m. on Wednesday, April 28

It will be open for day-trip hot springs from 2:00 p.m. on Wednesday, April 28. Last admission is as usual, until 9:00 p.m. Leave until 10:00 p.m. Until Tuesday, April 27, it will be open only on Saturdays and Sundays. In addition, from Thursday, April 29 the next day, it will be open normally during Golden Week. We apologize for any inconvenience this may cause and thank you for your cooperation.


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4/5 2021

2020-21 Ski Free Shuttle Bus

We uploaded the ski resort free shuttle bus timetable from 2020 to 2021. Click here for the timetable from March 8, 2021 to May 5, 2021 (PDF)


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3/28 2021

From Monday, March 29 to Wednesday, April 28, accommodation is open only on Saturdays and on Saturdays and Sundays for day-trip hot springs. Notice of temporary closure of weekday maintenance

From Monday, March 29 to Wednesday, April 28, we will be temporarily closed on weekdays due to hotel maintenance work and other activities. The hotel is open only every Saturday. The day-trip hot spring is open only on Saturdays and Sundays. At present, check-in and out times when staying at the hotel and day-trip hot spring hours can be used as usual business hours. We apologize for any inconvenience this may cause during the closing period, but thank you for your understanding and cooperation.


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2/4 2021

After playing at Niseko Grand Hotel, shop at Mitsui Outlet Park!

~ Hokkaido Kizuna Project ~ Mitsui Outlet Park Sapporo Kitahiroshima Shopping and Meal Ticket Present Campaign ■ Eligible For guests who have made a reservation from the Niseko Grand Hotel official website From here for reservations made on the Niseko Grand Hotel official website ※ Reservations made from travel agencies or travel sites, etc. and reservations by phone are not eligible. ■ Period Check-out from February 1, 2021 to March 31, 2021 ※ Please note that it may end early as soon as the planned number is reached even within the period. ■ Campaign present Shopping and meal ticket available at "Mitsui Outlet Park Sapporo Kitahiroshima" 1,000 yen voucher gift! ・ The voucher will be exchanged for 2 tickets for 500 yen for shopping and meal tickets at the infomour counter × Mitsui Outlet Park Sapporo Kitahiroshima. ・ You can use one for every 5,000 yen purchased. "Mitsui Outlet Park Sapporo Kitahiroshima" 3-7-6 Omagari Saiwaicho, Kitahiroshima City, Hokkaido See details ※Vouchers will be handed out at the front desk upon arrival at Niseko Grand Hotel. * Adults and elementary school students will receive one voucher per stay. (Excluding preschoolers)


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11/11 2020

Hotel maintenance temporary closure from Sunday, November 15 to Thursday, November 19

The hotel will be temporarily closed due to hotel maintenance from Sunday, November 15 to Thursday, November 19. The stay is available until saturday, November 14. Please note that the museum will be closed from Friday, November 20. Day-trip bathing is available until Saturday, November 14. Bathing after the museum is closed will be available from Friday, November 20. On Friday, November 20, the garden-style mixed bathing large open-air bath can be used from 11:30 a.m., just like the men's and women's indoor baths and women-only open-air baths. We apologize for any inconvenience this may cause during the closing period, but thank you for your understanding and cooperation.


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10/28 2020

About shuttle bus for the 2020 21 ski season

The first snow is sprinkled in Annupuri, and the footsteps of winter seem to be heard. By the way, there is also the influence of corona this year, annupuri international ski resort is scheduled to open on November 28 Gran Hirafu is scheduled to open on December 5, but there is also a convenience of the times about our shuttle bus, please wait until the time schedule announcement from Chitose Airport And the resort liner is recommended from December 1 from Chitose Airport.


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9/18 2020

From Saturday, September 19 to Tuesday, September 22 If there are many customers of day-trip hot springs, admission restrictions will be announced.

Due to the four consecutive holidays from Saturday, September 19 to Tuesday, September 22, it is expected that there will be many tourists to the Niseko area such as driving customers, so if there are many customers using day-trip hot springs, we may temporarily restrict admission and wait for it due to the spread of new Corona Willýs infection, so please understand in advance. Since the business hours during the period will not be changed, the garden-style mixed bathing large open-air bath bathing time on Monday, September 21 will be roughly after 14:30. Men's and women's indoor baths and women-only open-air baths can be bathed from 11:30. For the other 3 days, you can also take a bath in the garden-style large open-air bath from 11:30. On each day, we look forward to seeing you visit our day-trip hot spring, including support against the new coronavirus and safe driving.


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9/4 2020

September 9 (Wed) Day Hot Spring Business Hours Last admission time until 3:00 p.m.

September 9 (Wed) Day-trip hot spring is open from 11:30 a.m. to 3:00 p.m., 4:00 p.m., and hotel exit time.


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9/1 2020

September 3 (Thu)Day-trip hot spring opening hours from 3:00 p.m.

September 3 (Thu) Day trip hot spring will be open from 3:00 p.m. for group private bathing use. The last entry will be until 9:00 p.m. as usual, and the final exit will be made at 10:00 p.m.


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8/7 2020

About goto travel campaigns

【Discounts are also available on the official website and telephone reservations】 We will start discounting the travel fee for check-in accommodations from Wednesday, July 22. Since regional coupons are scheduled to be handled after September, we will start discounting only for stays. ■Customers who have already booked for accommodation from July 22 to August 31 will be refunded by applying by mail after travel (reservations must be made by July 26). Reference Go To Travel Business Retrofit Procedures For reservations made at our hotel, "Go To Travel" can be used by registering with "STAYNAVI". * Reservations on the official website require the customer's own discount application processing on "STAYNAVI".  Please refer to the following usage guide. How to use the guide (What do travelers need?) ■ If you book your stay after July 27, you can pay 35% of the price (up to 14,000 yen) on site by earning a coupon on the dedicated website "STAYNAVI" before traveling. ■ If you book a stay after September, you can pay 35% of the price (up to 14,000 yen) to the site by earning a coupon on the dedicated website "STAYNAVI" before you travel. In addition, "Regional Common Coupon" will be awarded for 15% of the price. * The contents of the campaign may be changed due to future announcements. * Products with Do minwari can not be used in conjunction with goto campaigns. GO TO Travel Tourism Agency Announcement


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7/11 2020

Notice of end of additional reservations

We would like to inform you that we have received many reservations thanks to you for the Do minwari Additional Reservations, which started from 3:00 p.m. on Friday, July 1 yesterday. Thank you very much to everyone who called us.


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7/9 2020

About the acceptance of the do min discount additional reservation

Tomorrow, Friday, July 10, 15:00 p.m., we will start accepting telephone reservations for Do minwari. Since the amount of grant given by the road is limited, it will be on a first-come, first-served basis from 15:00 p.m. Please note that even if you call before that, you will not be eligible for mintable. Those that have already been booked are not eligible. Please note that we can only make phone reservations for new reservations. I think that it will be very difficult to connect the phone on the day. We apologize for any inconvenience this may cause and ask for your understanding before calling us.


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6/26 2020

"New Hokkaido Style" Declaration of Peace of Mind

"New Hokkaido Style" Declaration of Security We, our operators, will work on "seven habits" to prevent the spread of the new coronavirus infection! 1. We wear masks and wash their hands with small hands. ・ Wearing a mask, encouraging cough etiquette ・ Thorough hand washing, garbles and hand disinfection 2. We will thoroughly manage the health of our staff. ・ Thoroughly instructs you to check the temperature at home before going to work and stay at home in the event of fever ・ Conduct temperature measurement and health checks at the time of clock-in 3. Regular ventilation is carried out in the facility. ・ Conduct ventilation with regular windows in the lobby and common areas and entrances open 4. We regularly disinfect and clean equipment and equipment. ・ Installation of a large number of alcohol disinfectants in the common areas of the building and disinfection during cleaning of common areas of the building ・ Implementation of disinfection during room cleaning and installation of disinfectants 5. We will work to reduce people-to-people contact opportunities. ・ Installation of transparent vinyl partitions to prevent droplet infection at the social distancing reception to ensure a certain distance (about 2 m) ・ Installation of arrangements and footprints to limit the number of people and ensure a certain distance in restaurant seats 6. We also call for cough etiquette and hand washing. ・ Conducting temperature measurement at the time of admission ・ Encouraging masking and cough etiquette ・ Hand washing, disinfection of fingers with alcohol ・ Awareness through notices, etc. 7. We will actively inform our customers of the efforts of our stores by using in-store notices and websites. (Visualization of infectious disease control) Seasonal inn Niseko Grand Hotel


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5/13 2020

Due to the prevention of the spread of the new coronavirus infection, the entire building will be temporarily closed from Monday, June 1 to Tuesday, June 30.

Due to the continued covid-19 infection, we will extend the period until Tuesday, June 30, and the entire building will be temporarily closed. We apologize for any inconvenience this may cause and ask for your understanding and cooperation.


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5/3 2020

From Thursday, May 7 to Sunday, May 31, the entire building will be temporarily closed due to the spread of the new coronavirus infection.

Due to the continued infection of the new coronavirus, the entire building will be temporarily closed until Sunday, May 31. We apologize for any inconvenience this may cause and ask for your understanding and cooperation.


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4/22 2020

Due to the prevention of the spread of new coronavirus infection, the entire building will be temporarily closed from April 25 (Sat.) ~ May 6 (Wed.)

This time, the request to refrain from declaring a state of emergency has become 13 prefectures with special warnings, and the entire building will be temporarily closed until May 6 (Wednesday). We apologize for any inconvenience this may cause and thank you for your understanding and cooperation.


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4/21 2020

Notice of temporary closure on Friday, May 1

We are temporarily closed from March 30th (Monday) ~ April 30th (Thursday), but we will also be temporarily closed on May 1st (Friday) due to reservation cancellation. We are currently accepting reservations for stays after Saturday, May 2. If it is changed due to the future situation, we will inform you on this website. In addition, we will further strengthen the prevention of new coronavirus infection.


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4/21 2020

Information on initiatives to prevent new coronavirus infections

At Niseko Grand Hotel, the health and safety of our guests and employees is our top priority, and we have installed disinfectants in the lobby and at the entrance of each restaurant. In addition, we frequently wipe and disinfect parts that can be touched by an unspecified number of people, such as elevator buttons and doorknobs in the building, with alcohol-based disinfectants. In order to prevent the spread of infection, all hotel employees wear masks, wash their hands when going to and from the hotel, disinfect with alcohol, etc. Thank you for your understanding and cooperation.


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3/29 2020

March 30~April 30, 2020 Information on day trip hot springs

From March 30 ~ April 30, 2020, only the day-trip hot spring is open on weekends and holidays. *4th (Sat), 5th (Sun), 11th (Sat), 12th (Sun), 18th (Sat), 19th (Sun) 25th (Sat), 26th (Sun), 29th (Showa Day) Business hours (Please note that it differs from normal business hours.) 11:30~19:30 Last departure time: 20:30 *Accommodation and restaurant are closed.


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